Support

Get help with Tink Bot.

Plain-language help for overlays, alerts, Discord, billing, and creator uploads.

Contact

Need a person?

Email [email protected] with your account email, platform, and what you expected to happen. For community help, join our Discord.

OBS OBS overlay not showing

Copy a fresh OBS Browser Source link from Quick Start or the dashboard, add it as a Browser Source, keep the source visible, then use Test Alert.

Alerts Alerts not firing

Use Test Alert first. If that works, check Connections and make sure the overlay link belongs to the same creator workspace.

Discord Discord not responding

Check the Discord connection, welcome channel, verification role, and bot permissions. Basic welcome and roles remain available on Free.

Billing Billing or premium access issue

Open Billing, confirm your plan is active, then use Manage Billing to update payment details. If access still looks wrong, contact support.

Uploads Upload or storage issue

Free beta can use preset media. Custom uploads are locked to paid tester emails during beta.

Start here Back to setup

Quick Start gets you back to platform setup, preset choice, OBS link copy, and Test Alert.

Walkthroughs Use the setup walkthroughs

Setup Walkthroughs covers Free Beta requests, Quick Start, OBS alerts, platform connections, Alert Studio, moderation, feedback, and paid tiers coming soon.

Dashboard - Quick Start - Setup Walkthroughs - Pricing - Account - Billing - Terms - Privacy